Due to an unexpected issue, all player progress on the map has been reset.
We know how frustrating this is, especially for players who spent countless hours progressing and those who supported the map by purchasing upgrades with V-Bucks. We're truly sorry for everyone affected.
Unfortunately, we're unable to restore lost progress or directly refund V-Bucks. However, we're committed to making this right.
Next weekend, we'll be hosting a HUGE Recovery Event with overpowered boosts, special events, and massive rewards to help everyone recover their progress as quickly as possible.
We're also making improvements to help prevent this from happening again.
Thank you for your patience and continued support. ❤️